Yutorelo Karuizawa Hotel

Google and Tripadvisor reviews are not doing any justice to this quaint hotel! I was initially very worried with biased and inaccurate reviews but I was sooooo pleased and happy with our stay! The rooms were exceptionally big, quiet and comfortable. Hot spring water was amazing and relaxing Hotel check-in staff deserve a GOLD Award! They absolutely friendly and helpful, honestly! They even offered to show us the Japanese style rooms when we commented how lovely it looked on the hotel brochure Yes, perhaps the exterior facade does look a little old but it is the interior where you sleep matters more isn't it? That is why Google reviews and Tripadvisor are so wrong If you are looking for poshy and luxurious looking hotels, go for the international chains then. We were extremely satisfied with this cosy find. After dinner, we hang out at the lobby lounge fireplace. Pool table with refreshments served. Met other Japanese staying and had simple chats over pool games. We are from SIngapore and could only converse in English but that didnt get in the way of meeting other friendly locals

The front desk staff were helpful and spoke enough English to have a conversation. The room exceeded my expectations and i love the Japanese style for half the room and western for the other half. Clean, tidy, :)

Free drinks at the lounge. Games which you can bring back to your room. There is a pool table.

The staff was good. And the hotel room was very comfortable. It’s a beautiful place.